EasyScan Minimum Technical Requirements – PC and Software Compatibility

Minimum Technical Requirements for EasyScan Computer

Below you will find the minimum technical requirements for a computer running the EasyScan camera and software.

Processor
Intel Core i5 (11th or 12th generation, e.g. i5-11400 or i5-12500)
For PCs with Intel 12th generation or newer processors, compatibility must be checked in advance, as some hardware drivers differ from specification.
Chipset
Intel Q670 PCH
DRAM Bus Width
64 Bit
Flash EPROM
32 MB
PCIe Bus
Up to Gen 3.0
Graphics Card
NVIDIA graphics card or integrated Intel UHD 730
Memory (RAM)
At least 8 GB DDR4, 3200 MHz (max. 64 GB supported)
Storage
SSD with at least 256 GB capacity
Operating System
Windows 10 Pro 64-bit
(Windows 11 supported with restrictions and special configuration only)
USB Ports
At least 2 × USB 3.2 Type-A ports
Display
No 4K/Retina display
Interfaces
1 free USB port
(no active high-throughput devices such as network adapters or webcams connected via USB)

Important Compatibility Notes
  1. Avoid PCs above Intel 12th generation processors or newer – these may cause USB driver problems with EasyScan.
  2. Windows 11 is not fully supported, in some configurations, hardware restrictions limit operation.
  3. The PC may be from any brand (e.g. Dell, HP, Fujitsu), but the configuration is what matters.
  4. Do not allow automatic updates from Windows 10 to Windows 11.
  5. Do not use USB hubs – connect the EasyScan camera directly to the PC.
  6. If available, enable Legacy USB Support in BIOS/UEFI.

    • Related Articles

    • Installing or Reinstalling the EasyScan Software

      This guide helps you install the EasyScan software on a new computer or set it up again after a software issue. Requirements and Preparation Before installing, please check the following: System requirements: Does your computer meet the technical ...

    • Using a USB Extension Cable with EasyScan

      The USB cable supplied with your EasyScan device is approximately 1 metre long. Depending on your setup, it can exit the device from either the left or right side. If you would like to extend the cable: If you wish to place your EasyScan further away ...

    • Transferring EasyScan Database and Pictures to a New Computer

      Yes, this is possible! With a few simple steps, you can move your EasyScan images and examinations from an old computer to a new one. Step-by-Step Guide Create a backup on the old computer First, create a backup of your EasyScan data using this ...

    • Windows 11: Required Settings to Use the EasyScan Software

      If you upgrade your EasyScan PC to Windows 11, several Windows security and power-saving features must be adjusted manually. Windows 11 enables these features by default, and they block the EasyScan software or camera drivers. This article explains ...

    • Backing Up EasyScan Images and Data

      To prevent the loss of retinal images or patient data, we recommend creating a regular backup of your EasyScan data – for example: before a software update when switching computers for secure archiving Important: EasyScan does not create automatic ...