Minimum Technical Requirements for EasyScan Computer
Below you will find the minimum technical requirements for a computer running the EasyScan camera and software.
Processor
| Intel Core i5 (11th or 12th generation, e.g. i5-11400 or i5-12500)
For PCs with Intel 12th generation or newer processors, compatibility must be checked in advance, as some hardware drivers differ from specification.
|
Chipset
| Intel Q670 PCH
|
DRAM Bus Width
| 64 Bit
|
Flash EPROM
| 32 MB
|
PCIe Bus
| Up to Gen 3.0
|
Graphics Card
| NVIDIA graphics card or integrated Intel UHD 730
|
Memory (RAM)
| At least 8 GB DDR4, 3200 MHz (max. 64 GB supported)
|
Storage
| SSD with at least 256 GB capacity
|
Operating System | Windows 10 Pro 64-bit (Windows 11 supported with restrictions and special configuration only) |
USB Ports
| At least 2 × USB 3.2 Type-A ports |
Display
| No 4K/Retina display
|
Interfaces
| 1 free USB port
(no active high-throughput devices such as network adapters or webcams connected via USB) |
Important Compatibility Notes
- Avoid PCs above Intel 12th generation processors or newer – these may cause USB driver problems with EasyScan.
- Windows 11 is not fully supported, in some configurations, hardware restrictions limit operation.
- The PC may be from any brand (e.g. Dell, HP, Fujitsu), but the configuration is what matters.
- Do not allow automatic updates from Windows 10 to Windows 11.
- Do not use USB hubs – connect the EasyScan camera directly to the PC.
- If available, enable Legacy USB Support in BIOS/UEFI.
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