To check the status or technical condition of a report, we require the Case ID (case reference).
As all data in our system is processed in an anonymised manner, a review is only possible using this Case ID.

How to find the Case ID:

• In the patient overview, column “Details”

• Screening report: starts with “C-”, followed by numbers and letters

• QuickCheck: full name of the result file

Please note:
If no Case ID is visible, no report has been uploaded. In this case, please request the report again.

For orientation, you can find a screenshot here:

Finding the Case ID in the epitop VISION platform