Report status / technical condition - case ID needed

Report status / technical condition - case ID needed

Thank you for your enquiry.

To check the status or technical condition of a report, we require the Case ID (case reference).
As all data in our system is processed in an anonymised manner, a review is only possible using this Case ID.

How to find the Case ID:

  • In the patient overview, column “Details”

  • Screening report: starts with “C-”, followed by numbers and letters

  • QuickCheck: full name of the result file

InfoPlease note:
If no Case ID is visible, no report has been uploaded. In this case, please request the report again.

For orientation, you can find a screenshot here:

Finding the Case ID in the epitop VISION platform

Please reply briefly to this email with the Case ID, and we will check the case directly.

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