Using a USB Extension Cable with EasyScan
The USB cable supplied with your EasyScan device is approximately 1 metre long.
Depending on your setup, it can exit the device from either the left or right side.
If you would like to extend the cable:
If you wish to place your EasyScan further away from the computer, you can use a USB extension cable.
Please note the following:
- Always use an active (powered) USB extension cable to ensure a stable signal.
- A powered extension cable has its own power supply, such as an additional USB plug or power adapter.
- A total cable length of up to 10 metres normally works reliably.
Example:
You can use any active USB extension cable with its own power source. Here is an example model*:
(*other brands or models are suitable as long as they are powered.)
Important troubleshooting note:
If the EasyScan camera or software is not working properly, (for example: no connection, image errors, or software crashes):
- Disconnect the extension cable.
- Connect the EasyScan directly to your computer.
- Check if the issue still occurs.
If the problem only occurs when using the extension cable, the cause is almost always the cable or insufficient power supply.