Fix EasyScan Code 52 | Install QuickUSB Driver

EasyScan issues after a Windows update – Update the QuickUSB driver

If the EasyScan no longer works after a Windows update or a driver message appears, the QuickUSB driver may need to be updated.
Which file you need depends on the serial number of your EasyScan.

Which driver file do I need?

For EasyScan with serial number ES2132 or higher:
  1. QuickUSB For EasyScan Serial of ES2132 and higher
For EasyScan with serial number ES2131 or lower:
  1. QuickUSB For EasyScan Serial of ES2131 and Lower

Please download the appropriate file from the attachment.

Important: 
The new signed driver may only be installed after the EasyScan software and therefore the original QuickUSB driver have been installed.

Info
Is the EasyScan software already installed?
If the EasyScan software is already installed on the computer, you can continue directly with the driver installation.
If the EasyScan software is not yet installed, please install it first:
  1. Install EasyScan software – Instructions for new PCs or reinstallation

Update the QuickUSB driver: 

  1. Extract the downloaded driver file.
  2. Open the extracted folder.
  3. Locate the file QuickUSB.inf.
  4. Right-click the file.
  5. Select Install.
  6. After the installation has completed successfully, restart the computer. 

Test EasyScan

  1. After the restart, start the EasyScan software. 
  2. Then perform a test scan. 
  3. If the scan works, the driver installation is complete. 

EasyScan still not working?

If the error continues or no scan can be performed, please run our EasyScan Diagnostic Tool before your support appointment.
You can find step-by-step instructions here:
  1. EasyScan Diagnostic Tool: Create support files
The generated diagnostic data helps our support team identify the cause more quickly and assist you more effectively.