Transfer EasyScan Data and Examinations to a New Computer – Step-by-Step Guide

Transferring EasyScan Database and Pictures to a New Computer

Yes, this is possible! With a few simple steps, you can move your EasyScan images and examinations from an old computer to a new one.

Step-by-Step Guide

  1. Create a backup on the old computer
    1. First, create a backup of your EasyScan data using this guide
  2. Install EasyScan software on the new computer
    1. See the following guide: Installing EasyScan on a new computer
    2. Important: After installing the EasyScan Software, do not start the application.
  3. Transfer the data
  4. On the old computer, open the folder:
    1. C:\Users\<username>\AppData\Local\EasyScan
    2. Copy the entire folder to a storage medium (e.g. USB stick).
    3. Paste the folder on the new computer in the same location, replacing the existing EasyScan folder.
  5. Start the software
    1. Now start the EasyScan software on the new computer for the first time.
  6. Log in with your usual credentials
    1. Use the same login details that you used on the old computer.

Technical Support

The epitop support team is happy to assist you via remote access.
  1. Technical support is charged at €50 per 15 minutes
  2. For customers with an epitop VISION package, the first 15 minutes of technical support are free.
Before your appointment, please ensure that Windows Quick Assist or TeamViewer is installed on your computer.
    • Related Articles

    • Installing or Reinstalling the EasyScan Software

      This guide helps you install the EasyScan software on a new computer or set it up again after a software issue. Requirements and Preparation Before installing, please check the following: System requirements: Does your computer meet the technical ...
    • Backing Up EasyScan Images and Data

      To prevent the loss of retinal images or patient data, we recommend creating a regular backup of your EasyScan data – for example: before a software update when switching computers for secure archiving Important: EasyScan does not create automatic ...
    • Minimum Technical Requirements for EasyScan Computer

      Below you will find the minimum technical requirements for a computer running the EasyScan camera and software. Processor Intel Core i5 (11th or 12th generation, e.g. i5-11400 or i5-12500) For PCs with Intel 12th generation or newer processors, ...
    • EasyScan Software Versions by Serial Number

      EasyScan cameras require different software versions depending on their serial number. EasyScan cameras with a serial number up to ES 2131 → Please use software version 1.11.4. EasyScan cameras with a serial number from ES 2132 onwards → Please use ...
    • Recommended Fundus Cameras for Ocular Screening

      For a comprehensive eye screening, we recommend considering not only visual acuity and refraction values but also the anterior and posterior segments of the eye, as well as optometric data and functional tests. Visual acuity and refraction ...