Transferring EasyScan Database and Pictures to a New Computer
Yes, this is possible! With a few simple steps, you can move your EasyScan images and examinations from an old computer to a new one.
Step-by-Step Guide
- Create a backup on the old computer
- First, create a backup of your EasyScan data using this guide.
- Install EasyScan software on the new computer
- See the following guide: Installing EasyScan on a new computer
- Important: After installing the EasyScan Software, do not start the application.
- Transfer the data
- On the old computer, open the folder:
- C:\Users\<username>\AppData\Local\EasyScan
- Copy the entire folder to a storage medium (e.g. USB stick).
- Paste the folder on the new computer in the same location, replacing the existing EasyScan folder.
- Start the software
- Now start the EasyScan software on the new computer for the first time.
- Log in with your usual credentials
- Use the same login details that you used on the old computer.
Technical Support
The epitop support team is happy to assist you via remote access.
- Technical support is charged at €50 per 15 minutes
- For customers with an epitop VISION package, the first 15 minutes of technical support are free.
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